badshabet Privacy Policy

About This Privacy Policy

badshabet is a trusted online betting and casino platform in Bangladesh. We place the highest importance on protecting the personal information of our users. This privacy policy ("Policy") describes how badshabet collects, stores, uses, and discloses your personal information.

When you register on badshabet, use our website, or use our services, you agree to the terms of this privacy policy. If you have any questions about this policy, please contact us.

We commit that your information will never be sold to third parties and will only be used for the purposes described in this policy. badshabet uses SSL encryption technology to keep your information secure.

What Information We Collect

badshabet collects the following types of personal information:

• Identity Information: Your full name, date of birth, and national ID or passport number (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: bKash, Nagad, Rocket, or Upay account numbers and transaction history — used only for processing deposits and withdrawals.
• Account Information: Username, password (in encrypted form), account preferences, and gaming history.
• Technical Information: IP address, browser type, device information, cookie data, and site usage logs.
• Communication Records: Your conversations with us via live chat or email.

How We Collect Information

We collect information in the following ways:

• Direct Collection: Information you provide yourself through registration forms, deposit or withdrawal requests, and support tickets.
• Automatic Collection: Information collected automatically through cookies, web beacons, and log files when you visit our website.
• From Third Parties: Information received from payment processors and identity verification services, used only for security and fraud prevention.

Purposes for Using Your Information

badshabet uses your information for the following purposes:

1. Creating, managing, and verifying accounts.
2. Processing deposit and withdrawal transactions.
3. Providing bonuses, promotions, and rewards.
4. Providing customer support and resolving issues.
5. Preventing fraud, money laundering, and unauthorized activity.
6. Implementing responsible gambling policies and verifying users are 21+.
7. Meeting legal obligations.
8. Improving service quality and providing a personalized experience.
9. Important updates, security notifications, and account-related communications.

Data Protection Measures

badshabet uses industry-standard security technology to protect your personal information. Our security measures include:

• SSL Encryption: All data transmission on our website is protected by 256-bit SSL encryption, which safeguards your information from third-party access.
• Password Encryption: Your password is never stored in plain text; it is kept only in hashed form.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Regular Security Audits: Regular security tests are conducted by third parties.
• Staff Training: Our staff receive strict training on data protection and can only access information that is necessary for their role.

While we strive to ensure the highest level of protection, no method on the internet is 100% secure. It is your responsibility to keep your account password confidential and to inform us of any suspicious activity.

Data Retention Period

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Information on active accounts is retained for the duration of the account.
• Financial transaction records are retained for a period determined by applicable law even after an account is closed.
• Information related to fraud prevention may be retained for an extended period.
• In the case of legal disputes, relevant information is retained until the dispute is resolved.

Sharing Information with Third Parties

badshabet never sells your personal information to third parties. However, we may share information in certain circumstances:

• Payment Processors: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These organizations are governed by their own privacy policies.
• Identity Verification Services: Necessary information may be shared with authorized service providers for age and identity verification.
• Legal Authorities: Information may be provided in response to a court order, legal process, or a lawful request from a law enforcement agency.
• Fraud Prevention: Information may be shared with relevant authorities to investigate fraud, money laundering, or other illegal activity.
• Business Transfers: In the event of a business merger or acquisition, information may be transferred to the new entity, while the protections of this policy will remain in place.

In all circumstances, we share only the minimum necessary information and prohibit third parties from using your information beyond the original purpose.

Cookie Policy

The badshabet website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential Cookies: Necessary for the basic functioning of the website, such as maintaining login sessions.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect statistics on website usage, which help us improve service quality.

You can control cookies by changing your browser settings. Please note that disabling cookies may prevent some services from working properly.

Your Rights Regarding Personal Information

As a badshabet user, you have the following rights regarding your own information:

• Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: If there is any inaccuracy in your information, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, however information required to meet legal obligations may not be erasable.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
• Right to Object: You may object at any time to marketing communications and opt out.
• Right to Data Portability: In some cases you may have the right to receive your information in a structured format.

To exercise these rights, contact our support team via 24/7 live chat or email.

Protection of Minors

badshabet is for users aged 21 and over only. We do not knowingly collect information from anyone under the age of 21. Age verification is completed at the time of registration.

If we become aware that we have inadvertently collected information from a minor, that information and the associated account will be closed immediately. If a parent or guardian believes their child's information is held by us, please contact us.

Promotional Communications

Subject to your consent, badshabet may contact you about the following:

• Notifications about new bonus offers and promotions.
• Updates on new game or feature launches.
• Information about tournaments and special events.
• Important account-related notifications (these may be sent without consent as they are part of the service).

You may opt out of promotional emails or messages at any time. Even after opting out, messages related to account security, transaction confirmations, and service updates may still be sent.

Policy Changes

badshabet may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A prominent notice will be displayed on the website.
• The "Last Updated" date at the top of this page will change.

If you continue to use our services after a policy change, it will be assumed that you have agreed to the updated policy. We therefore recommend that you review this page regularly.

Responsible Gambling and Data Protection

badshabet prioritizes responsible gambling. Your gaming history and financial information support our responsible gambling program. This includes:

• Identifying unusual gaming patterns and providing support where needed.
• Processing self-exclusion or limit-setting requests.
• Raising awareness about problem gambling.

For more information, visit our Responsible Gaming page.

Privacy Complaints and Contact

Contact us for any questions, requests, or complaints related to the protection of your information. Our dedicated support team is always ready to assist you in Bengali.

Effectiveness of the Overall Policy

This privacy policy applies to all services of badshabet, including slots games, cricket betting, live casino, and other gaming services. Reading our Terms and Conditions together with this privacy policy will inform you of the complete legal framework of our services.

If any part of this policy is deemed legally unenforceable, the remaining parts will remain fully effective.